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A1 Telekom Austria AG

A1 - Customer Service Portal and Mobile Call Recording

Dir. Elke Schaffer, Director Customer Service & Sales: 

“We want to strengthen our role as an innovative organization. This implies offering our customers modern-day telephone dialog capabilities using state-of-the-art speech recognition.”

“The positive reactions — not only from smartphone users — show we have made the right decision.”

Voice Portal / Mobile Call Recording / Directory Inquiry / Corporate Customer IVR Solutions

The voice portal: a doorway to the service center state-of-the-art speech recognition technology

Mobile Call Recording: more safety for mobile bank transactions - even available on-premise

Directory inquiry services

Intelligent IVR solutions help corporate customers

A1 profile

Find the A1 company profile right here.

Michael Michler - Senior Account Manager
Contact Person

Fon: +49 89 324656-44

+49 89 324 656-0
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