Solution Support Engineer in Munich

Shape the Future of Communication with us

With bots and artificial intelligence you realize innovative applications in a team. Your algorithms will alert the nearest emergency call center in the event of a car accident. You develop new services with speech recognition. With speech analytics and data mining, you lead our customers to well-founded decisions.

Your solutions will become part of the critical infrastructure of international telephone companies.

If these topics excite you, apply with us now!

Solution Support Engineer (f|m|d) full or part time

in Munich

Join our passionate team of software developers and other specialists!

Job responsibilities

  • Configuration and installation of our solutions
  • Support by phone, email, chat for technical questions and change requests of our customers
  • Analysis and resolution of technical problems
  • Replication problems in our test lab
  • Documentation and maintenance of our knowledgebase
  • Monitor compliance with our service levels
  • Ensure customer satisfaction


Qualifications

  • Completed IT-technical education (e. g. IT specialist for system integration) or relevant professional experience
  • Good network knowledge (TCP/IP, routing, network infrastructure)
  • Good operating system knowledge (Windows, Linux)
  • Communicative skills in German and English
  • Distinct customer orientation
  • Independent mode of operation
  • Result-oriented and analytical mindset
  • Ideas, initiative, team spirit and communication skills


Benefits

  • Challenging job with high level of personal responsibility 
  • Multidisciplinary and multinational teams
  • Wide range of training opportunities
  • Creative working atmosphere without open-plan offices
  • Ergonomic workplace equipment
  • 13 monthly salaries
  • Permanent employment contract
  • Office and mobile working
  • 30 days vacation (5-day week)
Please send your application including references to

 

jobs@crealog.com or call +49 89 324656-73

Att: Ms Stefanie Appel

We are looking forward to receiving your application!

Please check our privacy policy for applicants.

 

You may also use the form below to apply
Applicant Data

We look forward to receiving your application!

Contact us now: Simply fill in the form and press submit.
General requests

+49 89 324656-0

Service Hotline (24/7)

+49 89 324656-10

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Address

CreaLog
Frankfurter Ring 211
80807 Munich
Germany

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Park comfortably behind our building on the customer parking lots marked with CreaLog.