Solution Support Engineer

SHAPE THE FUTURE OF COMMUNICATION WITH US

CreaLog has been supplying innovative and sophisticated solutions to telecommunication network operators in Europe and Africa for more than 25 years.
In order to further expand our success, we are looking for employees who want to excel in multinational projects through commitment, open thinking and professional excellence.

Chose your position and become part of our team as soon as possible!

Solution Support Engineer (f|m|d)

in Munich

Join our passionate software development in agile teams of like-minded specialists!

Job responsibilities

  • Configuration and installation of our solutions
  • Support by phone, email, chat for technical questions and change requests of our customers
  • Analysis and resolution of technical problems
  • Replication problems in our test lab
  • Documentation and maintenance of our knowledgebase
  • Monitor compliance with our service levels
  • Ensure customer satisfaction


Qualifications

  • Completed IT-technical education (e. g. IT specialist for system integration) or relevant professional experience
  • Good network knowledge (TCP/IP, routing, network infrastructure)
  • Good operating system knowledge (Windows, Linux)
  • Communicative skills in German and English
  • Distinct customer orientation
  • Independent mode of operation
  • Result-oriented and analytical mindset
  • Ideas, initiative, team spirit and communication skills


p>Benefits

  • Own fields of responsibility
  • Multidisciplinary and multinational teams
  • Wide range of training opportunities
  • Creative working atmosphere without cubicle farms
  • Fixed monthly salary plus year end bonus

Please send your application including references to

jobs@crealog.com or call +49 89 324656-0

We are looking forward to receiving your application!

Please check our privacy policy for applicants.

Contact

General requests
+49 89 324 656-0
Service Hotline (24/7)
+49 89 324 656-10

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How to reach us

Address

CreaLog
Frankfurter Ring 211
80807 Munich
Germany

How to reach us

Please use our Google Maps Entry and park comfortably behind our building on the signposted CreaLog customer parking lots.