Telcos need a flexible and universal service platform in a cloud and browser-based environment to develop and deliver future-proof, value-added telephony services and applications. This is exactly what the CreaLog IN Service Manager does. It consolidates the existing IVR and IN service platforms into a single IMS server framework including centralized service provisioning and user management. Based on the field-proven CreaLog IN and IVR solution for Next Generation Networks (NGN), the IMS Server is already successfully deployed in numerous carrier networks, allowing IN routing and VAS services for enterprises and large federal agencies.
The CreaLog Service Manager supports VMware, KVM and Hyper-V as well as AWS and NFV. As Software-as-a-Service it is multilingual and, as a white label system, fully multi-client capable. This allows network operators, their customers and sub-accounts to develop, deploy and bill services and IN applications within a single infrastructure environment via a centralized web portal. This ranges from routing and fixed/mobile convergence to conversational IVR, contact center and recording solutions.
The CreaLog team offers many years of experience in migrating from TDM to IP and is extremely flexible in adapting the standardized IMS platform to individual customer needs. The experts of the Professional Services Team not only realize complex projects, but also support network operators and communication service providers worldwide throughout the entire life cycle of their solution.
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