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Easier phone calls for people facing hearing challenges

Different hearing abilities can create barriers in various social settings, such as participating in group discussions or engaging in phone conversations. These situations may unintentionally make individuals with hearing impairments feel excluded.

According to studies, approximately 19% of people in Germany aged 14 and older experience hearing challenges. Worldwide estimates from the World Health Organization also indicate a similar situation. However, when focusing on individuals aged 85 and above, the percentage increases to 50%. Not only do they face difficulties with their hearing, but their ability to maintain relationships is also affected. Regrettably, one of the main consequences of hearing loss is loneliness.

As part of our Advanced Audio Processing offering, CreaLog and Goshawk International have partnered to develop a solution that enhances speech intelligibility and voice quality during telephone conversations.

This solution caters to both mobile and landline telephone users who experience hearing challenges. Without the need for any software installation, a personalized and optimized hearing profile is created, similar to what one would receive at a doctor's or hearing aid acoustician's office. This profile is then securely stored with the telephone service provider.

Once the profile is installed, it automatically activates for all incoming and outgoing calls. The acoustic signal is adjusted individually to accommodate the voice of the other person while minimizing background noise. This leads to a substantial improvement in speech intelligibility, making communication with friends, family, and colleagues much easier. By "telephoning," individuals with hearing challenges can truly reconnect.

Given the benefits of this service and the joy it brings to reconnecting with loved ones over the phone, there is undoubtedly a high willingness among the significant number of individuals with hearing challenges to contribute a small additional amount to their telephone bill. After all, once someone has experienced the positive effects, they wouldn't want to go without it again.

Telecommunication providers are encouraged to engage with us to discuss the opportunity to provide improved speech intelligibility and voice quality to their customers.

This enhancement brings joy and ease to individuals, and fostering customer loyalty and increased Average Revenue Per User (ARPU) naturally follow. We are revolutionizing your customers' call quality through personalized audio technology.

Click here to get connected and learn more!


Woman with hearing problems
A woman who cannot hear well leans forward to understand what her counterpart is saying.


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