The CreaLog Service Delivery Platform integrates a broad range of advanced B2B and B2C telephony applications that are as valuable as they are profitable, extending the life of your proven, existing cash cow services. The CreaLog Multiservice Delivery Platform offers tailored solutions for Enterprise and Value Added Services (VAS) such as Telco API, Voice VPN, Voicemail and Mass Calling.
Our enterprise services for customer care include routing and call distribution, IVR, voice and chat bots, call automation with Conversational AI, contact center services, Allnet call recording, call transcription, call analytics and customer satisfaction surveys.
The CreaLog Service Creation Suite allows easy service creation (low-code SCE), for financial service providers, utilities and government agencies via ready-to-run industry modules. All statistics are stored in a central location, and administration of the CreaLog Multiservice Platform is entirely browser-based.
Find out in the CreaLog Telecom Application Catalog how one-stop shopping through consolidated B2B telephony offerings can also be made possible for your company, thereby reducing TCO and OpEx.
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