CreaLog MRF Software-based Media Resource Function for Cloud Deployments The CreaLog MRF building blocks help Communication Service Providers to deliver multimedia Services in VoLTE, 5G and fixed IMS
crealog Password reset 24/7 availability for secure access If an employee forgets the password for logging into his or her IT work environment, or enters it incorrectly several times, all it takes to
case study Auction platform with VoiceBot — Customer experience in home shopping boosted sustainably Eberhard Kuom, head of finance and operations at 1-2-3.tv "We want to make our checkout process
case study Prepared for the future: Speech Recognition and Mobile Call Recording case study Intelligent IVR solutions help corporate customers Directory inquiry still in demand It stands to reas
case study BVG Voice Portal with Unified Communications BVG (Berlin Public Transportation Services Company) faces the challenges of the future using innovative strategies State-of-the-art communic
case study Automated service processes To improve customer service Niklas Wandpflug-Reiter, IT and project manager at UniCredit Direct Services “Reducing costs was right at the top of the list. Bu
case study Citizen Service Line 115 Gives All the Right Answers Interactive Voice Response supports Berlin administration's central telephone service noy citizens with long waiting queues or emplo
case study All Time Access Guaranteed Voice portal off-loads grid operator's control rooms Jürgen Müller, grid control systems engineer "Our nodes are all connected to our remote monitoring sy
Case Study Sky TV´s Customer Voice Portal Order your ideal program by phone – it‘s simple and there‘s no queuing Case Study sky Digital freedom via customer service “Welcome to Sky ...” is the gre
case study Swisscom Mobile Call Recording Swisscom first to offer CreaLog’s mobile call recording for Swiss banks Communications technology created by Crealog forms basis for a new recording
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