ANNOUNCEMENTS, HOLD QUEUES AND PREQUALIFICATION
CreaLog Announcement enables automatic playback of welcome messages, product information, services, opening hours, current problems and other freely selectable information. The announcements can be varied according to date, time and holiday schedules. Different announcements can also be assigned to specific call numbers to accommodate the particular situations of departments.
HIGHLIGHTS
* Flexible, fast response with individual telephone announcements
* Dialog control with keypad entry and speech recognition
* Individual announcements determined by caller group and time of day
* Voice prompt by professional recordings or speech synthesis (text-to-speech)
* Integrated sound studio: Quick editing of speech and music components, import of WAV and MP3
* GUI-based administration of announcements and users throughout the network
* Faster, simple activation of dialogs
