Definition: IVR Voice Portals offer AI-powered conversational technology for Contact Center and are focused on three stages of the workflow: Self-Service, Live Call Analytics and Recording
Chatbots are based on powerful conversational AI solutions that ensure, among other things, lightning-fast access to different data sources via standard interfaces.
Definition: A Network IVR in conjunction with an MRF enables telcos and network operators to play prompts such as out-of-coverage and tariff information, autonomously perform a top-up process for prep
Defition: What is Enterprise Communication Recording?
Easy Recording and Secure Storage for Compliance and Documentation
This Telco net-centric service records calls that any employee makes on a bu
Munich
CreaLog
Frankfurter Ring 211 80807 Munich Germany
Fon: +49 89 324656-0
By Car
Our head office is located in the north of Munich, only 500 m away from the highway A 9 (Munich -
CreaLog Software-Entwicklung und Beratung GmbH
Frankfurter Ring 211 80807 Munich Germany
Registergericht: Amtsgericht München Register no.: HRB 101195
VAT.-Id No. according to § 27
Privacy Policy and further legal information
1. An overview of data protection
General information
The following information will provide you with an easy to navigate overview of what w
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