Language Detection: Enabling Seamless Multilingual Communication
AI-powered language detection allows bots to identify over 100 languages along with the script in which they are written. To reduce a
Text Summarization: Extracting Key Insights Efficiently
AI-driven summarization provides a fast and effective way to condense large volumes of text, speech data, or documents into their core informa
Personally Identifiable Information (PII) Recognition
AI-powered PII recognition allows bots to identify, categorize, and anonymize sensitive personally identifiable information (PII) within text. T
Select Data: Identify relevant intents and entities based on available data and application requirements. Label Data: Structure and link data to defined intents and entities for accurate recognition
Question-Answer Recognition: Building Smarter FAQ Bots
Question-Answer (Q/A) recognition enables businesses to create powerful FAQ bots that provide precise and consistent responses to frequently as
Sentiment Analysis and Opinion Mining
AI-powered sentiment analysis enables a bot to go beyond words, interpreting user emotions and sentiment. This allows the bot to assess what a user feels or thi
Intent and Entity Recognition
Intent and entity recognition is a core function of modern AI applications, enabling precise classification of user inputs. This technology analyzes two critical compon
Bots in the Contact Center
Bots have become an essential tool in contact centers, increasing efficiency, enhancing customer satisfaction, and reducing the workload of human agents for time-consuming
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