What is an Intelligent Virtual Assistant or Virtual Agent (IVA)?
Smart assistants, voice-first systems or even intelligent personal assistants such as Amazon Alexa, Google Assistant, Apple Siri
Service and Chat Bots
Ever talked to a robot? Probably not, you think. But if we translate talk with 'chat' and abbreviate robot as 'bot', your answer will be different. Because we encounter cha
VoiceBot
What exactly is a voice bot?
Voice bots are very similar to chat bots, which have been around for a long time and support customer service as a text-based dialog system on websites or in me
Power, Water, and Gas suppliers
Customers' expectations of suppliers as regards contactability and the scope and quality of services are already high. However, they are increasing all the time given
Sky TV — Pay-per-View orders and individualized offers
CreaLog is a pioneer of Voice Portals in the pay-TV market. Since the mid-90s the broadcaster DF1 and Premiere (now Sky Germany)
1-2-3.tv — Homeshopping in Auction format
Homeshopping of a different kind is our specialty. Since 2005 CreaLog is working for the broadcaster 1-2-3.tv, and has continuously developed
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