Case Studies

HypoVereinsbank Bildmarke


Niklas Wandpflug-Reiter
IT- and Projectmanager

"For many years CreaLog has been a trusted and valued partner. For new issues and challenges, we always find a solution together — to the point, adapted to our needs and very uncomplicated. Thus, with our CreaLog Voice Portal we meet all requirements and can balance customer satisfaction and profitability."

Speech enabled customer care and phone banking

Case concluding and fully automated functions

  • Authentication
  • Bank account information like balance and cash movements
  • SEPA Money transfers to EU and EFTA countries
  • PIN Change
  • Stocks and shares quotes
  • Branch telephony

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