News and Blog

2022

CCW Logo
01.12.2022

Meet CreaLog at CCW 2023 in Berlin

Focus on ChatBots, VoiceBots, Recording and Speech Analytics

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22.06.2022

CreaLog honored as 'Digital Partner' - Nuance presents award at Düsseldorf Classic Remise

Another valuable gem in CreaLog's large award collection: The 'Digital Partner 2021…

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2021

10.12.2021

Brand new for home shoppers: voice controlled bidding and product selection

Eberhard Kuom, Head of Finance and Operations at 1-2-3.tv, sums it up: "We want to make…

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Live TV in auction Format
08.07.2021

1-2-3.tv relies on Conversational IVR

Whether early in the morning or late at night: 1-2-3.tv is Germany's largest TV auction…

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2020

19.10.2020

Make your VoiceBot a customer care superhero!

10 quick tips for better communication

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18.10.2020

That's how VoiceBots work today!

Back in the old days: The people were in a frenzy struggling with bad IVRs. People refuse…

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23.07.2020

Using CreaLog solutions barrier-free

CreaLog Voice Portals and VoiceBots provide consumers with round-the-clock access to…

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PostgreSQL Logo
19.03.2020

CreaLog Platform 7 now with PostgreSQL support

The current system version of our platform also supports PostgreSQL databases

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people on a couch
31.01.2020

VoiceBot Part 2: VoiceBots at Pay TV and cable network operators

This is one of the most important key figures in telephone customer service for companies:…

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2019

service in a bar
09.12.2019

Convincing VoiceBot and IVR Solutions

Are interactive and intelligent voice services experiencing a renaissance in customer care…

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11.06.2019

VoiceBot, ChatBot, App: How to make customers happy

Comparative tests are popular, as they show consumers quickly and clearly how, for…

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2018

No news available.
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