News and Blog

2022

14.02.2022

Voice and Chat automation at major european network operator

Telecommunications providers everywhere face the challenge of answering large numbers of…

Read more

2021

10.12.2021

Brand new for home shoppers: voice controlled bidding and product selection

Eberhard Kuom, Head of Finance and Operations at 1-2-3.tv, sums it up: "We want to make…

Read more
Live TV in auction Format
08.07.2021

1-2-3.tv relies on Conversational IVR

Whether early in the morning or late at night: 1-2-3.tv is Germany's largest TV auction…

Read more
Wind Power Illustration
11.05.2021

Utilities rely on CreaLog solutions

The driving force of the utility industry is the transformation from power generation to…

Read more
05.02.2021

Public Administration: Voice Portal, Conferences and Voicemail

Six german federal states, one ICT service provider

Read more

2020

30.09.2020

Energy supplier fault management hotline

"The automated voice response solution is an indispensable ingredient for our service…

Read more
30.08.2020

IT Service Center Berlin - Support for the communal hotlines

"The central service number 115 follows high quality requirements and aims to provide…

Read more
Logo Monaco Telecom
02.08.2020

MiFID II recording for communication service providers

CreaLog Call Recording now available at Monaco Telecom

Read more
A1 Telekom Logo
30.07.2020

Voice Portal / Mobile Call Recording / Directory Inquiry / Corporate Customer Solutions

"We are the only communication provider in Austria that is consistently using…

Read more
Swisscom Logo
14.07.2020

Emergency Routing / Enterprise IVR / Cloud Contact Center / Messaging Server / MRF

Companies such as Swisscom depend on reliable partners for tailoring existing standard…

Read more
people on a couch
31.01.2020

VoiceBot Part 2: VoiceBots at Pay TV and cable network operators

This is one of the most important key figures in telephone customer service for companies:…

Read more

2019

service in a bar
09.12.2019

Convincing VoiceBot and IVR Solutions

Are interactive and intelligent voice services experiencing a renaissance in customer care…

Read more
24.09.2019

To be on the safe side with Call Recording Solutions

Tightened Financial Market rules may soon also affect freelancing brokers.

Read more
Programmer Illustration
26.08.2019

VoiceBots for everyone

A VoiceBot is a virtual assistant that facilitates communication between man and machine…

Read more

2018

02.11.2018

MIFID II compliant Recording for Sparda-Bank Hannover

Call Center add-on for safe storage

Read more
25.10.2018

Angola discovers its next superstar with the help of CreaLog

CreaLog Televote celebrates huge success with the casting show "Unitel Estrelas ao Palco…

Read more
04.05.2018

GERMAN STEVIE AWARDS FEATURED IN INTRE 2018-02

More than 200 guests and 50 companies from Germany, Austria and Switzerland at the award…

Read more
02.05.2018

5 STEVIES for CreaLog - Glamorous Gala in Berlin

A1 Telekom, Deutsche Telekom, and Swisscom celebrate with CreaLog

Read more
General requests

+49 89 324656-0

Service Hotline (24/7)

+49 89 324656-10

Please make sure you have your credentials at hand.

 

Click here to subscribe to our quarterly newsletter!
Address

CreaLog
Frankfurter Ring 211
80807 Munich
Germany

Please use our 
Google Maps Entry 
for localization.
Park comfortably behind our building on the customer parking lots marked with CreaLog.