News and Blog

2022

CCW Logo
01.12.2022

Meet CreaLog at CCW 2023 in Berlin

Focus on ChatBots, VoiceBots, Recording and Speech Analytics

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Chess Decisions
07.07.2022

OTT services put telcos under pressure

Some make a lot of money with it, others don't know (yet) how to go about it: We're…

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22.06.2022

CreaLog honored as 'Digital Partner' - Nuance presents award at Düsseldorf Classic Remise

Another valuable gem in CreaLog's large award collection: The 'Digital Partner 2021…

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05.04.2022

Getting out of the carrier trap - How telcos successfully address business customers

Reducing telecommunications network operators to their function as carriers and…

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14.02.2022

Voice and Chat automation at major european network operator

Telecommunications providers everywhere face the challenge of answering large numbers of…

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2021

16.06.2021

EVS - the CODEC for better acoustic quality in all networks

Since the introduction of 4G LTE and VoLTE in 2016, voice quality in mobile networks and…

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Privacy
27.05.2021

Privacy by default

Why anonymization and data protection for call recordings are so important to us …

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Mobile Illustration
04.05.2021

CreaLog MRF - Software-based Media Resource Function for Cloud Deployments

The CreaLog MRF building blocks help Communication Service Providers to deliver multimedia…

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2020

CreaLog Portfolio
02.12.2020

Available for all Scenarios - Comprehensive Services Portfolio

Cloud computing is one of the key drivers in the digitalization of business processes.…

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NG-IN Platform
14.11.2020

Cloud is the future - CreaLog IN Solutions for IMS for Network Operators

Network operators and other communications service providers are currently considerable…

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CreaLog Telco Summit 2020 Logo
05.11.2020

The CreaLog Online Telco Summit 2020 - Telco Portfolio for IMS and focus on new service models

With almost 100 participants from 19 European and African countries, the first Online…

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18.10.2020

That's how VoiceBots work today!

Back in the old days: The people were in a frenzy struggling with bad IVRs. People refuse…

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30.09.2020

Legacy TDM Enterprise IVR migrated to IMS

As part of the IMS (All-IP) strategy of a major European Telco, all Enterprise IVR…

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Logo Monaco Telecom
02.08.2020

MiFID II recording for communication service providers

CreaLog Call Recording now available at Monaco Telecom

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A1 Telekom Logo
30.07.2020

Voice Portal / Mobile Call Recording / Directory Inquiry / Corporate Customer Solutions

"We are the only communication provider in Austria that is consistently using…

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23.07.2020

Using CreaLog solutions barrier-free

CreaLog Voice Portals and VoiceBots provide consumers with round-the-clock access to…

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Swisscom Logo
14.07.2020

Emergency Routing / Enterprise IVR / Cloud Contact Center / Messaging Server / MRF

Companies such as Swisscom depend on reliable partners for tailoring existing standard…

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Mobile Fixnet Illustration
26.03.2020

Business continuity in times of crisis

CreaLog Mobile Call Recording supports the financial industry in the Corona pandemic

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PostgreSQL Logo
19.03.2020

CreaLog Platform 7 now with PostgreSQL support

The current system version of our platform also supports PostgreSQL databases

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people on a couch
31.01.2020

VoiceBot Part 2: VoiceBots at Pay TV and cable network operators

This is one of the most important key figures in telephone customer service for companies:…

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2019

service in a bar
09.12.2019

Convincing VoiceBot and IVR Solutions

Are interactive and intelligent voice services experiencing a renaissance in customer care…

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03.12.2019

New CreaLog IN Solutions data sheet released

Platform for Number Translation and Business Voice VPN

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28.11.2019

Above the roofs of Schwabing

The CreaLog Telco Summit 2019

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CreaLog Telco Summit 2020 Logo
04.11.2019

CreaLog Telco Summit 2019 - New sales potential for international Telcos

Munich, November 2019 - The location of the CreaLog Telco Summit 2019 in mid-October in…

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24.09.2019

To be on the safe side with Call Recording Solutions

Tightened Financial Market rules may soon also affect freelancing brokers.

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11.06.2019

VoiceBot, ChatBot, App: How to make customers happy

Comparative tests are popular, as they show consumers quickly and clearly how, for…

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2018

04.05.2018

GERMAN STEVIE AWARDS FEATURED IN INTRE 2018-02

More than 200 guests and 50 companies from Germany, Austria and Switzerland at the award…

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02.05.2018

5 STEVIES for CreaLog - Glamorous Gala in Berlin

A1 Telekom, Deutsche Telekom, and Swisscom celebrate with CreaLog

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26.04.2018

TELEVOTE NOW WITH APP-SUPPORT

CreaLog supports highly popular TV Show in cooperation with Unitel

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18.04.2018

MCR up and running in 10 countries

Mobile Call Recording implemented at 10 European Telcos and still growing

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