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Emergency Routing / Enterprise IVR / Cloud Contact Center / Messaging Server / MRF
Companies such as Swisscom depend on reliable partners for tailoring existing standard solutions to meet individual customer needs and enhancing them with additional applications. The benefits of this approach for a modern IT environment are compelling:
Administration, training and documentation for the uniform and easily scalable platform are kept under one roof. At the same time, this ensures that all applications are easy to migrate.