Cloud technology and data protection are becoming increasingly important for voice applications. And at the heart of future trends? Artificial intelligence - it will revolutionise voice and chatbots, transcription and HD voice.
We will also discuss customer satisfaction and increasing online sales on 30 January. Professor Jens Böcker will present the study THE FUTURE OF VOICE - OPPORTUNITIES FOR THE TELECOMMUNICATIONS INDUSTRY. Our survey of 145 business customers and 86 telcos reveales some exciting results: There is a huge opportunity for telcos to develop innovative voice services. Many companies are already focusing on voice to increase customer satisfaction and revenue. In the future, the focus will be even more on loyalty and revenue growth through voice. And at CreaLog we are proud to be at the heart of this development. Not only do we offer innovative solutions, but we also create real added value around voice. It's an exciting time to be part of this transformation!
After Jens Böcker's presentation, Anne Schilling, Team Lead Bots and Conversational AI at CreaLog, will give her presentation SMART BOT SOLUTIONS FOR EVERYONE and then we invite you to join the discussion then the discussion began: an exchange between like-minded people who are all in the same business. Knowledge and information were shared: a real networking event with huge benefits.
If you would like to participate in the seminar, please register here