Call Transcription Speech Analytics and AI
Automate conversation transcription (speech-to-text) and use speech analytics and AI to better understand customer service issues and processes.
Voice Biometrics for Fraud Prevention
Easily and securely verify your customers' identities by voice and other attributes. Use biometrics for customer authentication.
CreaLog Session Border Controller
A Session Border Controller (SBC) is a network element used to protect SIP-based VoIP networks. As with all technologies, VoIP (Voice over Internet Protocol) or Voic
Cloud-Ready Solutions
Telcos need a flexible, cloud-ready, and universal service platform. A browser-based environment to develop and manage future-proof, value-added telephony services is a further
Flexible Cloud Support
The CreaLog Service Delivery Platform supports vSphere, KVM and Hyper-V as hypervisors. This is typical for private or on-premise cloud deployments.
In addition, public cloud
Cloud Orchestration
A powerful orchestration framework is a crucial factor for success, when managing large environments. OpenStack is a widely used open source cloud software and offers control of c
Network operators and other communications service providers are currently facing considerable challenges when migrating their services into the cloud — the latter being a necessary condition for off
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