Communication service providers
Customer Care organizations are relying more and more on virtual contact centers with multiple sites and distributed agent workstations. With this in mind, the CreaLog
Insurance Companies
These companies place particularly high demands on their ICT infrastructure because of the large number of customers and employees. We understand the requirements of insurance com
Brokers
Trade securities by phone? Not a problem!
Securities of all types have been traded using the speech-enabled CreaLog telephone brokerage system for nearly 20 years, all with secure NLU spee
Customer Care Solutions for Communication Service Providers plus our A1 Telekom Austria, Swisscom and Unitel Case Studies can be found in this section.
Mass Calling, Televoting, Call-In TV, Pay-per-View solutions, plus automated planning, bidding and logistics systems for Homeshopping are presented in this section as well as our 123.tv Case Story.
Benefits
Large icon set for signalling and media workflows
Huge icon library for back-end integration and Telecom protocols
Modularization, versioning, and team support
Consistency check and co
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