Service Creation Environment
CreaLog CDG fully integrates your voice or text based servicebots with your customer care organization and agents. It offers APIs for almost any IT, database or CRM infra
Mixed Initiative Dialog Guidance
Mixed forms in the question/answer structure of the ServiceBot are particularly convenient for customers: freely formulated inquiries in the first step, then targete
Flexible, global, cost-effective
CreaLog offers ServiceBots that can be deployed on-premise or from the cloud and require little or no investment in the company's own infrastructure. Our different b
Adaptation to Specific Tasks
If it is a matter of standard inquiries such as opening hours or pricing, predefined menu items can be a suitable solution. If complex and diverse topics are involved, fr
Conversational Design
When developing ServiceBots, CreaLog benefits from over 25 years of experience and expertise with intelligent, interactive voice response (IVR) systems for a wide range of indus
All in one place
It no longer matters to customers whether they start the dialog by phone with a VoiceBot, continue it via the website using a ChatBot, communicate via a smart speaker using voice inp
IT & Database Integration
Database, CRM, IT, and contact center integration are crucial for any servicebot project. We offer a very wide range of standard APIs and are ready develop specific API
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