Features
Announcements, pre-qualification, skills-based routing, customer self-service, voicemail
Super reliable detection of natural language input (NLU), speech synthesis (TTS) and voice biometri
Voice Self Services
Voice self-services simply means customer self-service over the telephone, using a voicebot or human-robot collaboration in your contact center
Automated voice dialogs are avail
Benefits
Proven solution using state-of-the-art technology
Integration into service number portfolio and cloud contact center
Easy integration into any TDM, NGN, or IMS network
Optional integra
Solution
Carrier grade IVR with many standard modules
Sophisticated voice technologies
Powerful service creation and administration
Project and consulting support for technical implementation a
Requirements
IVR with NLU speech recognition, speech synthesis, and voice biometrics
Graphical Service Creation Environment (SCE)
Web based service creation, configuration, and monitoring
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