Common Features
Both CreaLog Network IVR and Enterprise IVR come with many predefined objects, allowing for easy implementation of new services. Nearly any integration interface for Web, databas
The main advantages of an IVR in enterprises
Prequalify callers Manage support requests more efficiently Connect directly to the right contact person with
An Enterprise Voice Portal offers options including sophisticated routing (call steering), database queries up to fully automated VoiceBot services. It can be either deployed at a Telco as a Voi
Enterprise Voice Portal and VoiceBots
An Enterprise Voice Portal offers options including sophisticated routing, database queries up to fully automated VoiceBot services. It can be either deploy
A Network IVR in conjunction with a MRF enables CSP and network operators to play prompts like out-of-coverage and tariff information, autonomously perform a top-up process for pre-paid tariff plans
Network IVR Services
A Network IVR in conjunction with a MRF enables CSP and network operators to play prompts like out of coverage information, tariff information, perform a top-up process for
IVR Voice Portal
Professional voice self service for a new customer experience
Intelligent interactive voice response (IVR) systems, also known as VoiceBots, virtual assistants or conversational IVR
Benefits
Integrates all voting channels: Voice, SMS, USSD, and Web
Real time reporting and drawing of quiz and contest winners
Multi-lingual speech recognition
Open TV screen engine interf
Requirements
Create additional revenue through TV and Radio votes
Vote for artists, super talents, and models by phone, app or text message
Call-In shows for quizzes and contests
Attract broadc
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