Requirements
IVR with NLU speech recognition, speech synthesis, and voice biometrics
Graphical Service Creation Environment (SCE)
Web based service creation, configuration, and monitoring
Common Features
Both CreaLog Network IVR and Enterprise IVR come with many predefined objects, allowing for easy implementation of new services. Nearly any integration interface for Web, databas
The main advantages of an IVR in enterprises
Prequalify callers Manage support requests more efficiently Connect directly to the right contact person with
An Enterprise Voice Portal offers options including sophisticated routing (call steering), database queries up to fully automated VoiceBot services. It can be either deployed at a Telco as a Voi
Enterprise Voice Portal and VoiceBots
An Enterprise Voice Portal offers options including sophisticated routing, database queries up to fully automated VoiceBot services. It can be either deploy
A Network IVR in conjunction with a MRF enables CSP and network operators to play prompts like out-of-coverage and tariff information, autonomously perform a top-up process for pre-paid tariff plans
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