Order the new CreaLog Telecom Application Catalog now and learn how Telcos can use the CreaLog Service Delivery Platform to meet OTT and hyperscaler challenges, consolidate legacy siloed solutions, ra
Did you know that all CreaLog solutions are implemented on the central service delivery platform SDP7? And therefore a comprehensive administration is available as well?
From A for call routing or ca
Too many B2B and B2C solutions in application silos? Read how CreaLog can help you! Loosing import business to OTTs? Read how CreaLog can help you! Needing an attractive Enterprise Contact Center
The wild years 1993 to 1999 ... Racing, surfing and swimming with Hugo in 1995. The big premiere of the interactive TV show Hugo on April 14, 1994, is a real TV sensation for Germany: Viewers can join
You may wish it were true, but even at Christmas time it's impossible to ignore it: climate change. All over our planet, extreme weather is causing disasters, leading to landslides in South America an
The CreaLog Telco Summit 2022, held at the end of October at Motorwelt München, focused on new strategies and their implementation for the telecommunications industry in order to further advance digit
In the event of a serious accident, rapid assistance to save human lives is, what really matters. Now, just a few minutes decide the fate of the accident victims. Are there witnesses who can dial 911
"Please press 1 if your call concerns your current invoice, press 2 for all other issues": this is what the short program in automated, telephone-based customer service sounds like. Touchtone IVR (Int
In mid-September, the partners of the Institute for Customer Experience Management (i-CEM) met in Hamburg as part of the i-Service Initiative to discuss current developments and challenges in the cont
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