Angola's largest mobile operator UNITEL, with more than six million customers, has commissioned CreaLog to implement a comprehensive customer care portal. In the process, CreaLog prevailed against str
On October 1, 2004, the home shopping channel 1-2-3.tv launches a new and unusual concept nationwide: For the first time, customers decide how much a particular product is worth to them by making a ph
Are you still running too many B2B and B2C solutions in application silos? Are you losing market share to OTTs and hyperscalers? Are you ready to move your telephony solutions to the Cloud?
When you hear PAYBACK, you immediately think of collecting points. Specifically from the biggest and most successful bonus program in Germany.
People who collect points want rewards - as easily as p
Different hearing abilities can create barriers in various social settings, such as participating in group discussions or engaging in phone conversations. These situations may unintentionally make ind
"Telephone banking is alive and well," exclaimed our Conversational AI Evangelist Thomas Simoneit at this year's CCW. And not without reason, as several banks and financial service providers came to t
In the CreaLog webinar "Always engaged? Managing call peaks and smartly automate standard processes", customer service managers and those responsible for customer service will learn how they can use s
The wild years 1993 to 1999 ... Talkingweb is way ahead of its time. In fall 1999, Burda subsidiary Cyberlab Interactive Productions and Mannesmann Arcor AG & Co. presented a sensation: Talkingweb - t
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