Introducing AI agents into customer service doesn’t have to start with a major transformation project. Often, the best place to start is a familiar working environment: Microsoft Teams. There, interna
AI agents are transforming the service landscape in the telecoms market. However, their true value lies not in linguistic elegance, but in their seamless integration into established network, service
Call Transcription Speech Analytics and AI
Automate conversation transcription (speech-to-text) and use speech analytics and AI to better understand customer service issues and processes.
Munich, 1 July 2026 – CreaLog is strengthening its sales team: Philipp Meier zu Eissen will take over as Head of Sales in Munich from July 2026. With his experience in selling technology-driven soluti
INNOVATIVE, SUCCESSFUL AND CUSTOMER-CENTRIC
CreaLog has been delivering innovative and reliable telecommunications solutions for more than 25 years and is a multiple prize winner as a result. Our tea
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